Wednesday, 18 May 2011

Did you say user friendly?

Did you say user friendly?

Last week end, I made a small thing that changed my life.
After six years, I have dismounted the child safety that makes the opening of a cupboard door or drawer so complex.
These small pieces of plastic have been very useful to protect my children, but are very painful in the everyday life.

But, after 6 years, you get used to it and it seems natural. That's why I was eventually surprised when my wife told me it has been a great improvement to dismount them... It took me some days to learn how to open the door without it…

One day after, I had another interesting experience. I went in a hotel with a very smart system of infrared detection which automatically calls the lift when you are in front of the door. Smart isn’t it? When you have your case in the hands, or a breakfast tray… The only problem is that all my colleagues were looking for the button and unanimously found the system “not natural at all”.
But what is the link with mobile, then?
Well, it just that you get used to everything and your judgment is heavily biased by your habits. When you are a heavy Blackberry user, you find that everything different is not user friendly.
When you are used to an old clumsy OS that have been done by engineers who apparently didn’t talk to each other, the first acceptable OS seems wonderful...
User friendly? An evidence? It is not so easy, it remains relative…

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